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Capability Frameworks

Defining the Behaviors to Drive Your Organization Forward

Whether your organization has a model you’d like to refine or you are starting from a blank sheet, we bring our expertise in assessing gaps and skills while aligning goals and stakeholders to help you rapidly craft a contextualized, practical capability framework.

We see capability frameworks as a powerful tool that can help an organization move towards its strategic goals, while giving employees a set of expectations for their current roles and support in developing skills needed by future roles. We also recognize that a framework alone will not drive change, and instead think about capability frameworks as just one piece of the puzzle. Explore our design approach in more detail below.

Our Design Principles for Creating a Capability Framework  

01

Make it Simple

Use language that people can engage with and understand, create clear messaging to communicate the capabilities and behaviors.

02

Make it Practical

Ensure that it is clear how this new set of capabilities will be applied to day-to-day work and how individuals can drive improved business results over time.

03

Make it Relevant

Create it with the business, for the business; connect capabilities to the company’s ecosystem, models, and processes.

04

Make it Rapid

Leverage short sprints and iterations with stakeholders, using momentum and learning to refine capabilities.

05

Make it Matter

View this as a change management activity where we need to connect both hearts and minds.

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Illustrative Vantage Engagements

Leadership Competency Development 

  • Developed a leadership competency framework that reflected input from key internal stakeholders, aligned with the client’s values and leadership philosophy, and provided specificity and direction around what leadership looks like for each level
  • Following a series of interviews, drafted 5 competencies and behavioral indicators for each (for 3 tiers of leaders)
  • Created a guide for employees to leverage to improve their performance up against each competency

Leadership Benchmarking and Competency Development

  • Conducted a survey of 100+ Medical and Scientific Affairs and HR / L&D leaders across a broad range of companies within and outside life sciences to understand key leadership competencies and trends
  • Distilled key learnings from interviews and incorporated into a new Medical and Scientific Affairs leadership development model
  • Developed a proposed plan for operationalizing the new model internally – and driving support for Medical and Scientific Affairs leaders to build skills and begin exhibiting new behaviors that align with the company’s vision 

Competency Model and Certification Program for Alliances Team

  • Developed a certification program – which included a competency model and training development plan – for newly launched alliances group to enable team members to more strategically manage complex partnerships
  • Over 5+ years, certification program has grown to 100+ participants and components of the program have been adopted outside of the alliances team; partnerships now deliver over $500MM in annual revenue, and enable an additional $400MM 

Global Engagement.

We have a diverse team of professionals that span across continents, enabling us to collaborate with clients from various geographies and cultural backgrounds. This global reach allows us to bring a wealth of perspectives, experiences, and expertise to every project we undertake.

Meet Some Of Our Global Delivery Team
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Let’s discuss how we can help.

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