CIO Leadership Interview: Maximising the Value of Supplier Relationships

Unfortunately, there are far more people and organisations talking about SRM than there are people or organisations who are thoughtfully and effectively implementing the principles and tools of SRM. Properly understood, SRM is the systematic, enterprise-wide (1) assessment of suppliers’ assets and capabilities with respect to overall business strategy, (2) determination of what activities to engage in with different suppliers, and (3) planning and execution of all interactions with suppliers, in a coordinated fashion across the relationship lifecycle, in order to maximise the value realised through those interactions.