Amidst constant change, how leaders listen, demonstrate empathy, and engage emotionally with individuals is key to the organization’s success.
More often than not, “change is what (dis)proves a leaders’ mettle,” writes Partner Danny Ertel in this article originally published on Medium. But how do leaders learn the difference between directing change and enabling it?
This piece is part of our “Soft Skills, Adaptive Leaders” learning journey.
For more on this topic, please visit our Leadership page.
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Leadership