Insights: White Papers, Research Studies, Books

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Today’s leaders need to approach leadership on multiple levels — namely, as leaders of themselves, ...

A Negotiation Scenario Planning Framework In September, the first 10 products were identified for ...

Originally published in the Q1 2023 edition of Strategic Alliances Quarterly.

Over the course of our 25 years in the business, we've realized that when a life sciences company ...

Originally published in February 2023 by Training Industry Magazine Offering internal career ...

Even in the best of times, we sometimes need to engage in difficult conversations with important ...

FinTech has burst on the scene and ever since, the pace of change has not slowed down. Vantage ...

Building an Alliance Program From the Ground Up The right people, processes, and technology – and ...

Originally published December 2022 by Training Industry Magazine Two facilitators are role playing. ...

Originally published by Ivey Business Journal, November-December 2021 When an organization embarks ...

Originally published by California Management Review. Call it human-centered customer service — a ...

Automation can streamline routine customer or member service interactions, but high-stakes ...

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