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Value Selling

by Jacqueline Codair Donovan

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Uncovering Interests Other Than Price

by Jacqueline Codair Donovan

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Six Essential Sales Communications Skills

For any customer conversation to be productive, your customers must understand what you’re saying, ...

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Pricing Negotiations: Setting the Stage for a Product Launch

by Bruce Patton

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Managing Difficult Customer Interactions

by Bruce Patton We have all experienced tense moments with important customers. Perhaps they are ...

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