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Influence 

Most people think of influence as getting others to agree; we see influence as a two-way street. To get work done with and through others — up, down, and laterally, with or without authority — we need to be curious about different viewpoints, seek to understand the reasons for resistance, and be open to influence ourselves.

Changing behavior requires changing people’s MENTAL MODELS

Debilitating Assumptions

  • I need to convince you of my point of view
  • To be effective, I must handle their objections
  • They just don’t get it

Empowering Assumptions

  • I can’t change your mind without first understanding your perspective
  • To be effective I need to ask and listen
  • Maybe I’m missing something

…which enables more effective ACTION

Instead of using unproductive strategies like selling and manipulation, participants learn to influence by:

  • Understanding what is behind resistance and actively look for ways to satisfy others’ interests
  • Making persuasion a joint problem-solving activity
  • Creating an attractive role for the other person by enlisting their help
  • Remaining open to influence themselves

Complete the short assessment to explore common effective and ineffective approaches to influence 

Better Actions Enabled_half
Results Achieved_half

…leading to better RESULTS

Utilizing the new tools and skills, participants:

  • Navigate influence situations and conversations more efficiently
  • Reach better, faster decisions with colleagues
  • Gain alignment of stakeholders
  • Achieve clarity on steps required to move forward on agreed solutions

For more information about Vantage’s approach to training, visit the Training and People Development page.