Relationship Management
Business ultimately depends on people and the relationships between them. Our relationship management workshops equip participants with systematic approaches and skills to build and maintain positive relationships with external and internal counterparts — maximizing business results as a collaborative contributor, trusted advisor, and valued partner.
Changing behavior requires changing people’s MENTAL MODELS…
Debilitating Assumptions
- I need to choose between a good relationship and getting work done well
- To have a strong working relationship the other person needs to like me
- Poor communication is their problem
Empowering Assumptions
- We can have a strong relationship even if we disagree on how to solve a problem
- I should work differently with different people
- To have strong working relationships I need to build trust
- Good communication is my problem
…which enables more effective ACTION…
Through activities and discussions, participants learn skills and strategies to:
- Adapt their working preferences to the individuals they work with
- Explore others' perspectives and interests to foster better ways of working together and solving problems
- Enhance the quality of trust in their relationships
Explore your style by completing our
Relationship Management Assessment
…leading to better RESULTS
Putting new skills into practice, participants are better able to work with others to:
- Become trusted colleagues and advisors
- Make decisions together
- Collaborate to innovate
- Create value in and through their partnerships